All-in-one Sales AI Platform
Yappy Is a Sales Intelligence Platform - Use the World's Best AI to Sell on Today's Communication Channels
Sales Intelligence
Website Chat
SMS
FB Messenger
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Sales Intelligence
Use the world's smartest artifical intelligence (IBM Watson) to increase your conversation rates dramatically.
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Website Chat
Increase your sales and customer success by talking to your customers! Answer questions, get more leads, and close more sales, target prospects, and more with Yappy Chat.
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Text your Customers
90% of SMS messages are read within 3 minutes. Let your mobile customers text you with our SMS text widget for your website. You'll get your own text # that your customers can text or even call.
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User Information
Get information such as geographical location, weather, home address, income, social networks, timezone and more automatically when communicating with your customers.
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Live Visitor Map
Find out who your visitors are and where they're looking at. Yappy reveals who's on your website and exactly what they are doing (you can even see their shopify cart contents!)
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Facebook Messenger
Access your Facebook Messenger messages from Yappy - an all in one, user friendly, team focused inbox.
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Analytics
Manage your team, response quality, and visualize all of your activity in the dashboard.
Business Focused Features
Yappy for Business is built to improve consumer-to-business conversations and interactions by aggregating all of your channels into one. Yappy is an all-in-one solution which provides you with everything you need to efficiently manage you customer interactions across website chat, SMS, and Facebook Messenger.
Unified Channels
Website chat, Facebook Messenger, and Business SMS all in one tool (even more coming soon!)
Instant Notifications
Receive notification on your PC, web browser, or favorite XMPP program as soon as a customer contacts you.
Shopify Integration
One click integration with your Shopify store. Add chat, SMS, and sync your visitor cart data with Yappy to sell more!
Text Analytics
Analytics allow you to detemine: which of your customers are most communicative, your peak time of day for texting, etc...
Sentiment Analysis
Yappy for Business lets you determine your customers sentiment ensuring you can provide the best support possible.
Safe & Secure
Get peace of mind knowing your data is safe and securing using 128 bit encryption and is stored on dedicated servers.
Intuitive Interface
Powerful Team Management
Assign, transfer, and manage conversations between multiple team members and even departments
Know Your Customers
Custom attributes, geography, caller-id, CRM integration and more allows you to tailor your responses to your customers
Multi-Chat Management
Manage multiple chat, SMS, and FB messenger conversations in one robust interface
40,500,000
Messages synced
How Yappy for Business texting works
You receive a message
A user sends a text message to your Yappy provided Phone #, contacts you through your FB page, or starts a conversation on your website via the chat widget
It appears on your computer
When the message arrives, you will receive a desktop alert
You reply to the customer
You reply to the message. Yappy will intelligently route it back through SMS, FB Messenger, or the website widget